Parents or a young person, can use the portal to find a provider in your area and to book a short break using hours assigned by their local authority or to purchase a short break utilising a 'direct payments' budget.

Christmas Helpline Times

  • Friday 22nd December: 08:00-17:00
  • Saturday 23rd December: Closed
  • Christmas Eve: Closed
  • Christmas Day: Closed
  • Boxing Day: Closed
  • Wednesday 27th December: 10:00-13:00
  • Thursday 28th December: 10:00-13:00
  • Friday 29th December: 10:00-13:00
  • Saturday 30th December: Closed
  • Sunday 31st December: Closed
  • Monday 1st January: Closed
  • Tuesday 2nd January: Back to normal (see below)

Standard Helpline Times

  • Monday: 7:30am to 5pm
  • Tuesday: 7:30am to 5pm
  • Wednesday: 7:30am to 6pm
  • Thursday: 7:30am to 5pm
  • Friday: 7:30am to 5pm
  • Saturday: Closed
  • Sunday: Closed

Book a break
Book a break
Short break stories
Short break stories
Be a worker
Be a worker